Shipping policy

Last updated: 7/23/2026

Processing time
Orders are processed and shipped from our supplier's fulfillment centers within 2–5 business days of purchase. During high-volume periods (new drops, sales), processing may take slightly longer — we'll note this at checkout if it applies.

Delivery time
Once shipped, delivery typically takes an additional 5–10 business days depending on your location. Total time from order to delivery is usually 5-15 business days, though this can vary for remote areas or during carrier delays outside our control.

Multiple packages
Because we work with fulfillment partners to bring you a wide range of styles, items in a single order may ship separately and arrive in more than one package, sometimes on different days. You'll receive tracking information for each shipment.

Shipping costs
[Fill in: e.g., "Free shipping on orders over €X. Orders under €X incur a flat shipping fee of €X, calculated at checkout." Or state your actual rates/thresholds.]

International orders
If you're ordering from outside [your base country/the EU], your order may be subject to customs fees, import duties, or taxes upon arrival, which are the responsibility of the customer and are not included in your order total. We're not able to predict these charges, as they vary by country.

Tracking your order
Once your order ships, you'll receive a confirmation email with tracking information. Please allow up to 24–48 hours after shipment for tracking to update.

Delays
While we work with reliable fulfillment and shipping partners, delays can occasionally occur due to factors outside our control (customs processing, weather, carrier volume). We appreciate your patience and are happy to help track down a delayed order — contact us at [support email] with your order number.

Questions
For any shipping questions not covered here, reach out to info@theshiftedit.shop.